VoIPTools

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Server Configuration Instructions

Configure SQl servers for remote access or internet information Server (IIS) for our tools.

SQL
IIS

3CX Relay Agent

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Documentation

Version

Release Date

Update Notes

Linux

18.4.35

April 14, 2023

April 14, 2023

  • Dependencies for Recording Manager v18.0.174.

March 3, 2023

  • Added enable/disable feature for registration events.
  • Fixed an issue that was preventing the reset button from working properly.

Windows

18.4.35

April 14, 2023

April 14, 2023

  • Dependencies for Recording Manager v18.0.174.

March 3, 2023

  • Added enable/disable feature for registration events.
  • Fixed an issue that was preventing the reset button from working properly.

Linux

(7a, 8, 8a)

18.4.36

August 29, 2023

August 29, 2023 - *BETA SOFTWARE*

  • Now compatible with 3CX v18 Service pack 7a, 8, and 8a.

April 14, 2023

  • Dependencies for Recording Manager v18.0.174.

Windows

(7a, 8, 8a)

18.4.36

August 29, 2023

August 29, 2023 - *BETA SOFTWARE*

  • Now compatible with 3CX v18 Service pack 7a, 8, and 8a.

April 14, 2023

  • Dependencies for Recording Manager v18.0.174.

Free Tools

Download

Documentation

Version

Release Date

Update Notes

Click-To-Call

18.0.23

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Removed 'Impersonate User'.

Holiday Importer

18.0.34

January 18, 2023

January 18, 2023

  • Now supports JWT.

Side Panel Menu

18.0.3

December 31, 2022

Tools (3CX Add-Ons)

Download

Documentation

Version

Release Date

Update Notes

Active Directory Sync

18.0.17

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Separated test SQL and test tool into two separate buttons.
  • Now uses advanced installer.

Agent Greetings

18.0.4

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Now uses advanced installer.

Audio Scheduler

18.0.37

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing the New Task Scheduler from working properly for some users.

Auto Call Back

18.0.6

January 18, 2023

January 18, 2023

  • Now supports JWT.

Auto Logout

18.0.36

July 19, 2023

July 19, 2023

  • Converted config application to web application.

January 18, 2023

  • Now supports JWT.
  • Updated copyright year to 2022.

Auto Self ID

18.0.27

July 28, 2023

July 28, 2023

  • Converted from config application to web application.

January 18, 2023

  • Now supports JWT.

Auto Voicemail

18.0.40

September 5, 2023

September 5, 2023

  • General bug fixes and improvements.

January 18, 2023

  • Now supports JWT.
  • Separated test SQL and test tool into two separate buttons.
  • Now supports HTTPS (SSL) server bindings.
  • Now uses advanced installer.

Barge Messages

18.0.6

September 11, 2023

September 11, 2023

  • Fixed an issue that was allowing users to use the tool without a license key.

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing new recordings from playing successfully for some users.

Call Router

18.0.16

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Now uses advanced installer.

Caller ID

18.0.36

March 7, 2023

March 7, 2023

  • Fixed an issue that was causing an error message to pop up when logging in with manager rights.
  • Fixed an issue that was preventing extensions from being removed on the 'Agents' tab.

February 16, 2023

  • Can now use characters 0-9 when naming caller IDs.

January 18, 2023

  • Now supports JWT.

Competitive wAllboard

18.0.202

September 5, 2023

September 5, 2023

  • Fixed an issue that was preventing some users from logging in.
  • Custom statuses are now available to use on the wallboard.

 

July 20, 2023

  • Added a 'Remember Me' feature in the settings tab.
  • General bug fixes and improvements.

Custom Presence

18.0.17

April 5, 2023

April 5, 2023

  • General minor bug fixes.

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was duplicating groups.

Do Not Call

18.0.42

February 16, 2023

February 16, 2023

  • Added an export button to the import tab.

 

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing the expiry date from being empty in the import tab.

Emergency Notifier

18.0.136

July 28, 2023

July 28, 2023

  • Added the ability to add an emergency number in the settings page.
  • Added emergency test number to the automated test tab.
  • Application now has the option to start automatically upon system startup.
  • Various bug fixes.

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was playing a recording instead of reading text.
  • Fixed an issue that was preventing paging from working on some paging phones.
  • Fixed an issue that was preventing IVR test from working properly for some users.

Enhanced Billing Codes

18.0.90

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Separated test SQL and test tool into two separate buttons.
  • Now supports HTTPS (SSL) server bindings.
  • Now uses advanced installer.

Exporter

18.0.98

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Various cosmetic adjustments.

Hosted Billing

18.0.13

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing the updater from working properly for some users.
  • Updated copyright year to 2022.

Monitor

18.0.49

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing some users from signing into the side panel menu.
  • Various code organization/optimization.

On Call Manager

18.0.94

March 2, 2023

March 3, 2023

  • Various minor bug fixes.

January 18, 2023

  • Now supports JWT.
  • Managers can now access all the tabs of the application. Normal users can only access the 'Event' and 'About' tabs.

Power Dialer

18.0.230

September 5, 2023

September 5, 2023

  • Added a 'retry' option.
  • Calls now automatically drop after some time if there is no answer.

March 23, 2023

  • Added prepend digits to dialer tab. This should allow users to run different campaigns using different prepend digits.

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was causing the screen to freeze.

Profile Manager

18.0.4

January 18, 2023

January 18, 2023

  • Now supports JWT.

Queue Notifier (Client)

Queue Notifier (Server)

18.0.56

18.0.56

July 4, 2023

July 4,, 2023

July 4, 2023

  • Added automatic start for the application.
  • Added the ability to receive desktop notifications.

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing text-to-speech from working properly for some users.
  • Fixed an issue that was preventing the 'Settings' tab from working properly for some users.

Queues Wallboard

18.0.14

March 15, 2023

March 15, 2023

  • Fixed an issue that was enabling some users to change the status of other users.

January 18, 2023

  • Now supports JWT security.

Reception Console

18.0.67

September 18, 2023

September 18, 2023

  • Fixed an issue that was causing calls to get stuck on the home tab when they were immediately disconnected after answering.

January 18, 2023

  • Now supports JWT.

Recording Beep

18.0.18

June 22, 2023

June 22, 2023

  • Converted to web application.
  • Now plays full .wav files.

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing the transfer failed message from playing during a call.
  • Users can now add more IVRs to the 'Extension to Barge' field.

Recording Manager

18.0.174

April 14, 2023

April 14, 2023

  • Fixed a bug that was causing empty files with the duration at 0 to be created if a requested file was not available.

February 28, 2023

  • Added the ability to specify the folder on the FTP server where recordings are uploaded.
  • Various minor bug fixes.

January 18, 2023

  • Now supports JWT.

Surveyor

18.0.100

April 26, 2023

April 26, 2023

  • Fixed an error that was preventing administrators or owners from viewing all application tabs.

 

January 18, 2023

  • Now supports JWT.
  • Now uses advanced installer.
  • Fixed an issue that was preventing some users from signing into the side panel menu.
  • Separated test SQL and test tool into two separate buttons.

Survey Creator

18.0.46

January 18, 2023

January 18, 2023

  • Now supports JWT.

Voicemail Manager

18.0.113

January 18, 2023

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was causing the time entries of new voicemails to be 5 hours behind.

Wrap-up Codes (Server)

Wrap-up Codes (Client)

18.0.41

18.0.41

April 27, 2023

April 27, 2023

April 27, 2023

  • Various minor big fixes
  • Application now starts automatically on PC startup. 

 

February 15, 2023

  • Text font on popups are now slightly larger.
  • Added ability to copy the work order from popups.

January 18, 2023

  • Now supports JWT.
  • Fixed an issue that was preventing Prepend Digits Work Order from showing correctly. 
  • Fixed an issue that was showing the job ID instead of the work order number.

Free Tools

Download

Version

Certify the Web

5.5.5

SQL Connection String encryptor

1.0.0