All your call audio.
One console.
Audio Announcer unifies three essential 3CX tools: Recording Beep, Agent Greetings, and Barge Messages. The right beep, greeting, and message play automatically, on exactly the calls you choose.
Three jobs your phone system
should never get wrong.
Audio Announcer brings them together with shared reporting, logs, role-based access, and custom branding. You manage all of it from a single browser-based console that connects to your 3CX.
Recording Beep
An audible beep tells everyone the call is recorded. It's automatic, configurable, and set per department.
Module 02Agent Greetings
The instant an agent answers a queue call, a perfect greeting plays in their own voice.
Module 03Barge Messages
Drop a disclaimer or notice into a live call with one click. It plays to everyone, then exits.
The messages that protect your business shouldn't depend on memory.
In a busy contact center, things slip. A notice gets forgotten. A greeting comes out differently every time, or doesn't happen at all. A long compliance script gets rushed or skipped. Each gap is a risk; each inconsistency chips away at the experience you built. Audio Announcer removes the human variable entirely.
Recording transparency,
on autopilot.
An audible beep tells everyone on the line the call is being recorded, so you stay transparent and compliant without depending on agents to say a word.
- Per-department control: each department gets its own independent settings.
- Target the right calls: inbound, outbound, and queue calls, separately.
- Initial delay before the first beep, set in seconds.
- Play once, or repeat at a set interval for the whole call.
- Upload your own .wav beep tone.
A flawless intro on
every single call.
The moment an agent answers a queue call, a pre-recorded greeting plays in their own voice. Whether it's a warm welcome or a required notice, it comes out perfectly every time.
- Plays automatically the instant an agent answers a queue call.
- The agent's own voice: personal, never robotic.
- Per-queue, per-agent: different greetings for different queues.
- Record from your phone, or upload an audio file.
- Activate, play, or remove greetings in a click.
Important announcements,
mid-call, on demand.
Need to deliver a disclaimer, a consent notice, or any standardized message during a live call? Click once and Audio Announcer joins the call, plays your message so everyone hears it, then exits on its own.
- One-click injection into any live call.
- A reusable prompt library, with versions and descriptions.
- Upload a .wav or type text for text-to-speech.
- A wide choice of text-to-speech engines: control voice, language, and speed.
- Plays to all parties, then exits the call automatically.
Built for teams that take
their calls seriously.
Reporting, logging, access control, and custom branding come standard, so Audio Announcer is auditable, manageable, and on-brand.
Reporting & exports
Every barged-in message is logged with date, number, extension, file, and version. It's all exportable for QA and audits.
Activity logs
A detailed, timestamped event log gives you a clear audit trail and painless troubleshooting.
Role-based access
Decide exactly which roles can view and manage each page. Assign or reset permissions in seconds.
Custom Branding
Add your own logo and adjust the portal's colors to match your brand.
Text-to-speech
Turn text into natural audio with a wide range of text-to-speech engines. No recording studio required.
Granular targeting
Dial in behavior by department, queue, and call type. Precise control, no guesswork.
Less risk. More consistency.
Zero busywork.
Reduce compliance risk
Required notices play automatically, every time.
Protect your brand
A consistent, professional experience on every call.
Save agents time
No repeating intros, no reading long disclaimers.
One app, not three
Manage all your call audio in a single place.
Audit-ready
Reporting and logs you can export on demand.
Granular control
By department, queue, and call type.
On-brand
Add your logo and adjust colors to match your brand.
Easy to run
Runs on its own server, managed from the browser.
Built for the calls that
carry real consequences.
Message types it handles
VoIPTools builds for 3CX,
and only 3CX.
Requirements
- 3CX Professional or Enterprise, on Windows or Linux, hosted or on-prem
- VoIPTools Relay installed on your 3CX server
- A separate Windows server to run Audio Announcer (it never runs on the 3CX box itself)
- Microsoft SQL Server (free Express edition supported)
- Microsoft .NET
- Static IP / FQDN recommended (HTTPS)
Run it yourself, or let
us run it for you.
Audio Announcer runs on its own server alongside your 3CX. Don't want to set one up? Our team can handle the whole thing.
We install & configure
Our engineers set it up end to end, and tune it to how your team actually takes calls.
Managed hosting
Prefer not to host it yourself? We can run your VoIPTools on AWS, with real-time monitoring around the clock.
Updates handled
We keep everything installed, configured, and updated, so you get new features without the maintenance.
The fine print, up front.
Will it work with my 3CX?
Do agents have to install anything?
Can the recording beep help us meet legal requirements?
Can we use our own audio?
Can we control who has access?
Can we make it match our brand?
Add a real customer quote here — even one line about staying compliant or saving agents time on every call lands well.Placeholder · swap in a real quote — Customer name, Title · Company
Put your call audio on autopilot.
Get Audio Announcer with the VoIPTools Universal Subscription, and unlock every VoIPTools app for 3CX in the bargain. Want to see it first? Book a live demo on your own system.
