Complete Control Over Your Outbound ID Number
3CX Caller ID temporarily changes your extension’s outbound caller ID number. This add-on makes it simple for your call center agents to select the desired caller ID number, before placing a call.
The selected caller ID may represent a specific organization, or geographical region. Regardless of the purpose, you have complete control over your outbound caller ID number.
For example, if your call center makes calls in behalf of a specific organization, the agent’s outbound Caller ID will reflect the phone number of the selected organization. Alternatively, if calling customers in a specific geographical region, you can ensure your caller ID matches the region of the customer.
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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.