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Every 3CX add‑on you need, in one subscription.

More than 30 add-ons built exclusively for 3CX, all in one VoIPTools Subscription. Describe your business and the add-ons that fit you come first, or browse them all below.

AI

Active Directory Sync

Add, update and remove 3CX users automatically from Active Directory, with each new user set up from a template user.

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Agent Greeting

Now part of Audio Announcer. Each agent's own recorded greeting plays when calls are answered, so every call starts the same way.

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Audio Announcer

Manage greetings, recording beeps and approved live-call messages from one console, by department or call type.

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Audio Scheduler

Schedule bells, shift changes and announcements to play over phones and paging systems automatically.

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Auto Call Back

When an extension is busy, colleagues can ask for a callback and get connected automatically once it frees up.

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Auto Logout

Automatically log out agents who miss too many queue calls, so callers stop ringing empty desks.

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Auto Self-ID

Automatically creates missing spoken-name recordings for your company directory with text-to-speech.

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Auto Voicemail

When an outbound call hits voicemail, agents pick a saved message to leave and move straight to the next call.

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Barge Messages

Now part of Audio Announcer. Play a pre-approved recording into a live call so agents never read long disclosures from memory.

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Call Router

Route callers by area code, account or assigned rep, and send priority customers straight to the right queue.

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Caller ID

Agents choose which business or regional number shows on each outbound call, then switch back to the default.

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Click to Call

Website visitors enter their number and get an instant callback from your team.

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Competitive Wallboard

Show live agent activity against daily, weekly and monthly quotas on one customizable real-time board.

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Contacts Sync

Import company contacts into 3CX from Google Contacts or CSV files and keep them up to date.

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Custom Presence

Create your own statuses like Training or Project Work, map them to 3CX and report on time spent in each.

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Do Not Call

Automatically drops outbound calls to any number on your internal do-not-call list, even a list with millions of numbers.

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Emergency Notifier

When someone dials an emergency number, alert the right team with the caller's building, floor and room.

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Enhanced Billing Codes

Require a billing code on outbound calls, then report call costs by client, department or extension.

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Exporter

Automatically replicate 3CX call records and data into SQL Server, MySQL or PostgreSQL for your own reporting.

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Holiday Importer

Import national and religious holidays into 3CX by country, then edit them or add your own.

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Hosted Billing

Pull user extension counts, server utilization and 3CX details from every hosted 3CX system for monthly billing, without logging into each one.

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Monitor

Trace any call step by step through menus, queues, transfers and voicemail to see exactly what happened.

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On Call Manager

Send after-hours calls to whoever is on call, alert them by phone, SMS or email, and escalate if they don't answer.

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Power Dialer

Turn a contact list into automated call, text and email campaigns for reminders, notices and follow-ups.

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Preview Dialer

Agent-led outbound calling with contact previews, scripts and notes captured for every conversation.

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Profile Manager

Give a profile its departments, queues and ring groups, then assign people to it and their access is added and removed for them.

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Queue Notifier

Play a chime or spoken alert when callers wait too long, so staff away from a screen still hear it.

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Queues Wallboard

See every waiting caller live, then log agents in, change their status, or listen, whisper and barge from one screen.

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Reception Console

Shared receptionists see the right greeting, contacts and notes for whichever business is being called.

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Recording Beep

Now part of Audio Announcer. Play an audible beep on recorded calls, once or at an interval you set.

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Recording Manager

Let AI transcribe, summarize and score every recorded call, so you can coach agents and follow up on what matters.

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REST API / Relay

Connect 3CX to your own software and workflows through the VoIPTools Relay and REST API.

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Survey Creator

Automated phone surveys that capture what callers thought of your service, staff or campaign.

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Voicemail Manager

Get AI transcripts and summaries of every voicemail, route messages to the right people, escalate urgent ones and keep an archive.

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Wrap-Up Codes

Agents tag every call with a wrap-up code, so you can report on why people call and how each call ended.

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Not sure where to start? Let us show you in a live demo. Hosted Billing is sold separately. Custom development and hosting are scoped separately.

Ready to do more with 3CX?

See the add-ons in a live demo, or get the full suite today with the VoIPTools Subscription.

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