Introduction We recently conducted VoIPTools webinar where we explored the various features of VOIPTools, specifically focusing on some of our tools that are especially helpful for call centers. If you…

Updates: With the release of 3CX V18 Service Pack 2 (SP2), 3CX has changed how voicemails are managed internally. In previous versions of 3CX, each voicemail was saved as an…

On Wednesday December 8th, 2021 3CX released 3CX version 18 Service Pack 2 (SP2). This release did not go through the regular 3CX beta process and thus provided no opportunity…

For the past 8 years we have used a custom-built installer we developed for our tools. This was necessary because of a requirement imposed by 3CX that was not supported…