Is my 3CX version 18 software going to die on September 29? YES!
Last week 3CX sent the following message to all partners with customer licenses still on 3CX v18. In our case, all of our customers have been notified multiple times of…
Big Changes Are Coming: 3CX Version 18 Officially Reaches End of Life on December 31st!
As the clock ticks down on 2024, one thing is clear: 3CX Version 18 is approaching its official End of Life (EOL) on December 31st. If you're currently relying on…
Unveiling the New 3CX Recording Manager: AI-Powered Features for Enhanced Call Management
At VoIPTools, we’re excited to announce the release of the new and improved Recording Manager, now packed with AI-driven capabilities and several other powerful features that will transform how you…
3CX V20 no longer includes audio compression for recordings
A user on the 3CX forums was lamenting the loss of audio compression when recordings are saved on disk. According to 3CX Support, the determined that the type of compression…
Why did 3CX remove the ability for admins to set new user’s passwords?
A user on the 3CX forums complained that in 3CX V20 administrators no longer have the ability to set the password when creating new users, and essentially demanded that the…
Meeting the Critical Need for a Panic Button with 3CX Emergency Notifier
📢 The Need: Today, a forum post caught our attention—a user expressed an urgent need for a panic button to quickly notify a group of people in an emergency. The…
VoIPTools Labs: Artificial Intelligence
Our team has been hard at work integrating AI functionality into our suite of tools. The first tool to benefit from these new AI features is 3CX Recording Manager. With…
When will 3CX give up on Windows?
I'm not sure why 3CX has not released a Windows version once they went to production with V20. This is another new pattern for 3CX. Normally 3CX releases both the…
Ask The Experts: Will 3CX Stop Support for v18?
Question: Customer received the email below from 3CX and is confused about whether 3CX is dropping support for V18 by the end of the year Answer: This is not typical…
Ask the Experts: Paging Issue and Solution
Question: I setup a paging extension and it works except it rings 4 times before I get the beep to page. Anyway i can cut that down to one or…
