3CX V20 no longer includes audio compression for recordings
A user on the 3CX forums was lamenting the loss of audio compression when recordings are saved on disk. According to 3CX Support, the determined that the type of compression…
Why did 3CX remove the ability for admins to set new user’s passwords?
A user on the 3CX forums complained that in 3CX V20 administrators no longer have the ability to set the password when creating new users, and essentially demanded that the…
Meeting the Critical Need for a Panic Button with 3CX Emergency Notifier
📢 The Need: Today, a forum post caught our attention—a user expressed an urgent need for a panic button to quickly notify a group of people in an emergency. The…
VoIPTools Labs: Artificial Intelligence
Our team has been hard at work integrating AI functionality into our suite of tools. The first tool to benefit from these new AI features is 3CX Recording Manager. With…
When will 3CX give up on Windows?
I'm not sure why 3CX has not released a Windows version once they went to production with V20. This is another new pattern for 3CX. Normally 3CX releases both the…
Ask The Experts: Will 3CX Stop Support for v18?
Question: Customer received the email below from 3CX and is confused about whether 3CX is dropping support for V18 by the end of the year Answer: This is not typical…
Ask the Experts: Paging Issue and Solution
Question: I setup a paging extension and it works except it rings 4 times before I get the beep to page. Anyway i can cut that down to one or…
Ask The Experts: Lowering the number rings before paging
Question: I setup a paging extension and it works except it rings 4 times before I get the beep to page. Anyway i can cut that down to one or…
Ask The Experts: Cycling Number Lists
Question: I have a large number of phone numbers (DID) I have purchased. With each phone call, I want to cycle through the list of numbers so the number presented…
Ask the Experts: Where can I download the CDR from the administration interface in v20?
Customer Where can I download the CDR from the administration interface in v20 ? (am I not looking hard enough ?) 3CX Support The CRD logs cannot be downloaded from…
