Big Changes Are Coming: 3CX Version 18 Officially Reaches End of Life on December 31st!
As the clock ticks down on 2024, one thing is clear: 3CX Version 18 is approaching its official End of Life (EOL) on December 31st.
Unveiling the New 3CX Recording Manager: AI-Powered Features for Enhanced Call Management
At VoIPTools, we’re excited to announce the release of the new and improved Recording Manager, now packed with AI-driven capabilities and several other powerful features
3CX V20 no longer includes audio compression for recordings
A user on the 3CX forums was lamenting the loss of audio compression when recordings are saved on disk. According to 3CX Support, the determined
Why did 3CX remove the ability for admins to set new user’s passwords?
A user on the 3CX forums complained that in 3CX V20 administrators no longer have the ability to set the password when creating new users,
Meeting the Critical Need for a Panic Button with 3CX Emergency Notifier
📢 The Need: Today, a forum post caught our attention—a user expressed an urgent need for a panic button to quickly notify a group of
VoIPTools Labs: Artificial Intelligence
Our team has been hard at work integrating AI functionality into our suite of tools. The first tool to benefit from these new AI features
