• Bill for your time
• Charge back for call costs to a department
• Place restrictions on permitted calls
• Increase security
• Monitor telecom costs

3CX allows you to optionally assign an account when you place a call, but there is no verification that the account number exists or was typed correctly.  If you forget to enter the account code before the call is placed, there is no way to assign an account to the call.

How it works

3CX Enhanced Billing Codes enforces the use of billing codes for configured outbound call types.  To place a call:

1. You dial 8 for prompted or 9 for minimal prompts
2. You are prompted for a billing code and the number to be dialed
3. The billing code is verified against a database of valid account codes
4. The phone number to be dialed is compared to any account code restrictions
5. After validation the call is placed automatically
6. The call is logged in a database for reporting

Note:  The short-cut option eliminates the prompts for faster dialing.  Dial ‘9’ and wait for the “beep” then dial your account code and phone number using the syntax <account_code>**<phone_number>#  For example:  12345**8016424655#

Charge Back Call Costs

Whether you are an attorney, consultant, or simply want to track the cost of calls by department, 3CX Enhanced Billing Codes enables you to keep track of outbound calls.  You can even pre-assign a cost for each outbound call by country, area code, or even down to specific phone numbers.  Reports will automatically calculate the duration and costs of calls greatly simplifying the invoicing/chargeback process.

Restrict Calls

Account Codes can also define restrictions on the types of calls permitted. For example, one account code could be used for a lobby phone to only permit calls to specific extensions. Another account code may restrict international calls to specific countries or specific phone numbers within that country.

Account code restrictions will block calls if the phone number dialed is less than the minimum or more than the maximum number of permitted digits, or block calls starting with digits that match a list of specified prefixes (separated by a comma).  A list of prefixes could include something like 801,004,920988.

Increase Security

3CX Enhanced Billing Codes provides greater security.  While 3CX can help restrict international calls by extension, if someone (cleaning crew for example) can gain access to the phone (extension) they can make unauthorized calls.  With 3CX Enhanced Billing Codes you add an additional layer of security by also requiring an account code.  Now security restrictions are not limited to extensions only.

Monitor Costs

With 3CX Enhanced Billing Codes you now have greater visibility into the source of your telecom costs.  Your outbound calls are logged automatically, enabling you can run enhanced billing code reports by account code, department, extension, date range and more.  knowing the source of telecom costs makes it possible to easily manage your costs.

• 3CX version 12 and above
• Client:  Internet Explorer, Google Chrome, Firefox, Opera browsers
• Server:  Windows 7 Pro (64bit) and above, Windows Server 2008 R2 (64bit) and above
• Internet Information Server (IIS) 7.0 and above
• Microsoft SQL Server 2008 (free Express edition) and above
• Microsoft .net 4.6.1 and above
• VoIPTools Relay installed on 3CX server

Note:  You can run IIS and NGIX or Abyss on the same server

Version 15.0.53 Feburary 22, 2017

• Added support for BLF Speed Dials (Panic Button)
• Added support for BLF Speed Dials (continuous alarms)
• Added support for latest relay
• Updated to latest version of controls

Version 15.0.40 November 15, 2016

• Added support for filtering who is notified based on extension’s location
• Added support for latest VoIPTools Relay
• Updated controls
• Fixed bug in update control

Version 15.0.22  (Beta for 15) September 29 2016

• Version 15 Update

Version 14.0.18  April 8 2016

• Added the ability to install on a remote server (not the 3CX server)
• Improved interface elements
• Upgraded to use new licensing components
• General improvements

Version 2.1.11.0  08/15/2014

• Bug fixes
• Support updating extensions during import

Version 2.1.7.0  05/23/2014

• Bug fixes
• Support for auto updating software

Version 2.1.6.0  04/21/2014

• Support for v12
• Support for 3CX Relay
• New Installer
• Bug fixes

Version 1.0.5.0  04/06/2013

• Added dynamic voice message using Text-To-Speech

Version 1.0.0.0  04/04/2013

• Initial Public Release