3CX POWER DIALER
Reach more customers—automatically.
Power Dialer turns your contact list into an automated calling campaign that delivers clear, personalized messages at scale.
Reduce no-shows and missed appointments
Fill your schedule and protect revenue with reliable reminders.
Save staff time every single day
Replace manual dialing with automated campaigns that run on their own.
Reach more people in less time
Scale outreach for reminders, collections, surveys, and announcements.
Create a more professional customer experience
Consistent messaging, timely follow-up, and faster connections when customers need help.
Automated outbound calling—without the manual work.
Stop wasting hours on repetitive outbound calls. With Power Dialer, you can notify, remind, confirm, and follow up—without an agent dialing every number. Upload or connect your list, choose your message, launch a campaign, and let the system do the work.
Perfect for:
- Appointment reminders (medical, service, delivery)
- Payment reminders & collections
- School and community notifications
- Surveys and satisfaction follow-ups
- Campaigns, fundraising, outreach, and announcements
Power Dialer is your “outbound automation engine.”
When you need to contact a lot of people quickly—with the same message but personalized for each person—this is the tool.
Features
- Personalized voice messages at scale
- High-volume outreach (fast, hands-free)
- Smart responses + next-step routing
- Multi-channel delivery (call + text + email)
- Campaigns for real-world use cases
- Results reporting you can show
- 3CX version 12 and above
- Client: Internet Explorer, Google Chrome, Firefox, Opera browsers
- Server: Windows 7 Pro (64bit) and above, Windows Server 2008 R2 (64bit) and above
- Internet Information Server (IIS) 7.0 and above
- Microsoft SQL Server 2008 (free Express edition) and above
- Microsoft .net 4.6.1 and above
- VoIPTools Relay installed on 3CX server
Note: You can run IIS and NGIX or Abyss on the same server
June 25, 2024
- Power dialer can now make calls even if the agent is not available in the queue.
- Fixed an issue that was preventing extensions from showing up in the Monitor Queue extension when when all members have been removed from a queue.
- Other misc. code changes.
February 5, 2024
- Fixed an issue that was preventing some deleted contacts from appearing in the reports CSV file.
January 18, 2024
- Fixed a bug that was causing the import date popup to appear when some users started a campaign.
December 15, 2023
- Fixed an issue that was causing CPU usage to spike.
- Fixed an issue that was preventing some users from using SMS.
November 21, 2023
- Now supports SMS
November 9, 2023
- Added report filters.
- Runtime removed from reports.
- Minor bug fixes and enhancements.
September 5, 2023
- Added a ‘retry’ option.
- Calls now automatically drop after some time if there is no answer.
March 23, 2023
- Added prepend digits to dialer tab. This should allow users to run different campaigns using different prepend digits.
v18.0.229
- Added prepend digits to dialer tab. This should allow users to run different campaigns using different prepend digits.
v18.0.228 – January 18, 2023
- Now supports JWT.
- Fixed an issue that was causing the screen to freeze.
Got A Question?
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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.
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