3CX
Emergency Notifier
Know who dialed emergency numbers, create panic buttons, and create speed alarms that play through your paging system and phone speakers.
Call Monitoring
Automatically send emails, texts, or phone calls to your designated emergency responders.
Visibility
Know exactly where the emergency is occurring. Floor, pillar, cubicle.
Fast Response
Export extension locations to carrier to ensure emergency responders go to the right location.
Easy Alarms
Initiate an alarm by pressing a button on your phone. Turn it off by pressing it again.
NEW! PANIC BUTTON ON YOUR VOIP PHONE
Keep Your Business Safe
Take control over emergency notifications with 3CX Emergency Notifier. You control notification content, recipients, and types (email, SMS text, and phone call). Show emergency responders exactly where the problem is located. You can even program your phone with panic buttons and continuous alarms, too!
Features
- Shared Locations
- Unloadable Locations
- Event Documentation
- Instant Notifications
- Text-To-Speech
- Custom Messages
- Various Notifications
- Faster Response
- Panic Buttons
- Agent Status
New! Now you can program buttons on your phone for:
- Emergency Notifications (Example: Panic Button)
- Continuous alarms (Examples: Fire, Tornado warnings)
If your VoIP phone has programmable buttons, you can now program buttons to instantly initiate audible alarms that play through your overhead paging system, and through the speakers on your phones.
Need to send emergency notifications to roaming employees? We can simultaneously send emails, texts, and direct phone calls to your designated emergency responders.
For continuous alarms (Fire alarm for example), pressing the button on your phone initiates the alarm, and pressing the same button a second time turns off the alarm.
Need a silent alarm? We can do that too! You choose whether an alarm plays an audible alarm, or silently sends emergency notifications.
Don’t have programmable buttons on your phone? No problem, you can still dial the extension associated with the desired alarm.
Know immediately who dialed 911 with 3CX 911 Notifier.
Whether you are a small school, or a large campus of buildings, you need to know immediately who dialed 911. With 3CX 911 Notifier, your emergency responders will know exactly where to go.
3CX 911 Notifier will call, email, or text:
- call any phone number you add
- email any email address added
- text message any phone number
Notify critical staff immediately when 911 has been dialed. Notifications will include:
- Who called (Extension, Mobile Number, First and Last name)
- Where (Address, Floor, Pillar, Cubicle)
- Notifications are easily customizable
Know exactly where the emergency exists and who made the phone call to 911.
- Customize notification messages.
- Easily manage contacts and extension location information.
- Security through your 3CX extension and PIN.
3CX 911 Notifier also provides logs of all events. You can easily review events, who was notified, and how, and update notes on an event so you have a record of what happened and who responded.
- 3CX version 12 and above
- Client: Internet Explorer, Google Chrome, Firefox, Opera browsers
- Server: Windows 7 Pro (64bit) and above, Windows Server 2008 R2 (64bit) and above
- Internet Information Server (IIS) 7.0 and above
- Microsoft SQL Server 2008 (free Express edition) and above
- Microsoft .net 4.6.1 and above
- VoIPTools Relay installed on 3CX server
Note: You can run IIS and NGIX or Abyss on the same server
v20.0.2 – August 16, 2024
- Emergency Number Tab:
- External Tab: Displays the emergency numbers published from 3CX.
- Internal Tab: Lists emergency numbers for internal departmental use only and does not publish them to 3CX.
- Speed Dials:
- Added a text-to-speech feature. If no audio is selected, and the client types a message in the message tab, hitting the update button will enable the text-to-speech functionality after restarting the service and re-publishing.
- Bug Fixes:
- Implemented the Text-to-Speech (TTS) functionality to work with Speed Dials.
- Set up internal emergency numbers that won’t appear in the 3CX emergency numbers list, saving them to our database instead.
- Fixed the issue where an error log was printed in the event viewer whenever extensions were imported or exported.
v18.0.142 – May 30, 2024
- Emergency Number Tab:
- External Tab: Displays the emergency numbers published from 3CX.
- Internal Tab: Lists emergency numbers for internal departmental use only and does not publish them to 3CX.
Speed Dials:- Added a text-to-speech feature. If no audio is selected, and the client types a message in the message tab, hitting the update button will enable the text-to-speech functionality after restarting the service and re-publishing.
v18.0.140 – April 1, 2024
- Fixed an issue that was preventing the SMTP test button from working as intended.
v18.0.139 – February 5, 2024
- Minor bug fixes and improvements.
v20.0.1 – January 25, 2024
- Initial v20 release
v18.0.138-October 25, 2023
- Group managers now only receive notifications for speed dials and emergency numbers made by members of their group, and not by members of other groups.
- Fixed and issue that was preventing some users from signing in successfully.
- Other minor fixes and improvements.
- Now only works with Relay v18.8.42
v18.0.137 – July 28, 2023
- Added the ability to add an emergency number in the settings page.
- Added emergency test number to the automated test tab.
- Application now has the option to start automatically upon system startup.
- Various bug fixes.
Version 15.0.53 Feburary 22, 2017
- Added support for BLF Speed Dials (Panic Button)
- Added support for BLF Speed Dials (continuous alarms)
- Added support for latest relay
- Updated to latest version of controls
Version 15.0.40 November 15, 2016
- Added support for filtering who is notified based on extension’s location
- Added support for latest VoIPTools Relay
- Updated controls
- Fixed bug in update control
Version 15.0.22 (Beta for 15) September 29 2016
- Version 15 Update
Version 14.0.18 April 8 2016
- Added the ability to install on a remote server (not the 3CX server)
- Improved interface elements
- Upgraded to use new licensing components
- General improvements
Version 2.1.11.0 08/15/2014
- Bug fixes
- Support updating extensions during import
Version 2.1.7.0 05/23/2014
- Bug fixes
- Support for auto updating software
Version 2.1.6.0 04/21/2014
- Support for v12
- Support for 3CX Relay
- New Installer
- Bug fixes
Version 1.0.5.0 04/06/2013
- Added dynamic voice message using Text-To-Speech
Version 1.0.0.0 04/04/2013
- Initial Public Release
Got A Question?
Get In Touch With Us
Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.
Support@VoIPTools.com
Live Chat
+1 801-642-4655
24/7 Support